At Juno, we adhere to the TLC’s rules regarding service animals. Drivers are not to refuse by words, gestures, or other means, any passenger with a service animal. Service animals do not have to travel in a kennel or carrying case.
If a rider has a non-service animal, the animal should be properly secured in a kennel case or other suitable container. If this is not the case, it is at the driver's discretion whether to accept the rider and animal.